Policies

SirSwapalot collects personal information to operate the platform, manage accounts, process trade offers, coordinate shipping, communicate with users, prevent fraud, and provide customer support.

Information We May Collect

• Name
• Email address
• Phone number
• Shipping address
• Billing information
• Account login information
• Item listings
• Photos and videos of items
• Trade messages
• Tracking numbers
• Payment status
• Proof of value
• Grading certificates or supporting documents
• Device, browser, and usage information
• Customer support communications

How We Use Information

• Create and manage user accounts
• Display item listings
• Send and receive trade offers
• Process payments
• Coordinate shipping
• Calculate insurance requirements
• Inspect and verify items
• Communicate trade updates
• Prevent fraud and platform abuse
• Resolve disputes
• Improve the platform
• Comply with legal obligations

Sharing of Information

We may share information with service providers when necessary to operate the platform, including payment processors, shipping providers, insurance providers, hosting providers, analytics tools, customer support tools, and verification partners.

We do not sell users’ personal information.

User Messages

Messages sent through the platform may be reviewed by SirSwapalot for safety, support, dispute resolution, fraud prevention, and policy enforcement.

Photos and Documentation

Users may upload photos, videos, certificates, receipts, appraisals, or other documents related to collectible items. These materials may be used to support listings, inspections, verification, insurance, or dispute resolution.

Data Retention

We keep personal information only as long as necessary for platform operations, legal compliance, dispute resolution, fraud prevention, and business records.

User Rights

Users may contact SirSwapalot to request access, correction, or deletion of their personal information, subject to legal, security, fraud prevention, and operational requirements.

Security

We use reasonable safeguards to protect personal information. However, no online service can guarantee complete security.

Contact

For privacy questions, contact:

[Privacy Email]

SirSwapalot may use cookies and similar technologies to operate the website, remember user preferences, improve performance, analyze traffic, prevent fraud, and support marketing.

Cookies may include:

• Essential cookies
• Authentication cookies
• Analytics cookies
• Preference cookies
• Security cookies
• Marketing cookies

Users can control cookies through their browser settings. Disabling some cookies may affect platform functionality.

Users may not list, trade, ship, or offer prohibited items through SirSwapalot.

Prohibited items include:

• Stolen goods
• Counterfeit goods
• Items the user does not own
• Illegal items
• Weapons
• Firearms
• Ammunition
• Explosives
• Drugs or controlled substances
• Prescription medication
• Hazardous materials
• Recalled products
• Live animals
• Perishable goods
• Alcohol
• Tobacco or nicotine products
• Adult sexual products
• Hate-related or extremist material
• Items that violate intellectual property rights
• Items that cannot legally be shipped
• Items prohibited by the selected carrier
• Any item SirSwapalot determines to be unsafe, fraudulent, or inappropriate

SirSwapalot may remove listings, cancel trades, suspend users, or report activity if prohibited items are found.

SirSwapalot is built for collectors who want to trade safely and respectfully.

Users must:

• Communicate respectfully
• Provide accurate item descriptions
• Use real photos of their items
• Declare item condition honestly
• Ship items on time
• Submit valid tracking numbers
• Pay required fees
• Cooperate during inspections and disputes
• Follow platform rules

Users must not:

• Harass, threaten, or abuse other users
• Send spam
• Attempt to bypass SirSwapalot fees
• Pressure users to trade off-platform after using protected trade services
• Misrepresent item value or condition
• Submit fake certificates or documents
• Attempt fraud
• Create multiple accounts to avoid enforcement
• Interfere with another user’s trade

SirSwapalot may restrict, suspend, or terminate accounts that violate these guidelines.

Free trades are completed at the users’ own risk. SirSwapalot does not inspect, verify, ship, insure, or mediate free trades completed outside the protected or verified trade process.

Users should be cautious when trading independently and should avoid sharing unnecessary personal information.

For valuable or rare items, SirSwapalot recommends using a protected, verified, or high-value trade service.